Return Guidelines

1. Non-Returnable Products:

   • Custom LSD Conversions are not eligible for return or refund unless approved by our team.
   • International orders are final and non-returnable.

2. Exceptions for Exchanges:

   • An RMA# may be issued if proof shows the incorrect differential purchased elsewhere was ordered due to the rare possibility of a factory differential swap.
   • Clear communication with our team ensures that an exchange can be processed efficiently.

3. Conditions for Return:

   • Returns must be requested within 14 days of delivery.
   • Products must remain sealed, unused, and in original condition. Opened or tampered items will not be accepted.
   • If approved, a 35% restocking fee will still apply for reasons such as buyer’s remorse, changed mind, or accidental orders if the product has shipped.

4. Additional Terms:

   • Shipping costs are non-refundable and are the buyer’s responsibility.
   • Orders purchased with discount or affiliate codes are final and not eligible for return.
   • PayPal fees are non-refundable per PayPal’s policy update on 8/21/2023.
   • If you ship the product back and it's lost or undelivered, you will need to contact the shipping service you used.  That will be between you and the courier.
     

5. RMA Process:

   • Contact us to receive your RMA# and return instructions. No returns will be accepted without an RMA#.
   • If requested, you must provide clear photos of all sides of the unopened box, or, if the box has been opened, of the product you are returning. All returns are videoed for claims to compare to the photos emailed for the RMA#.
     
   • Any return with broken seals, opened packaging, or damage will be refused for refund.
   • All products must be new, unused, and in original packaging for returns to be processed.
   • If approved, a 35% restocking fee will still apply for reasons such as buyer’s remorse, a change of mind, or accidental orders once the product has shipped.  All orders ship with the buyer's signature required. You are not forced to accept the package. By signing for the package, and showing I.D. at delivery from Traction Concepts understand what you are buying.
     

By completing a purchase and or requesting an RMA# with Traction Concepts, you acknowledge and agree to these terms.

All Traction Concepts products, including Limited Slip Differential (LSD) Conversion Kits, are custom aftermarket performance parts. Their installation and use require the purchaser’s expertise and judgment. For optimal performance, ensure you have the correct part and fitment, and have your LSD kit installed by a skilled technician experienced with transmission systems.

Please note that installing aftermarket parts may void your vehicle’s warranty.  Be sure to fully understand the installation process before proceeding.