- USPS (United States Postal Service within the U.S. and its territories. Ships "Priority Insured and Direct Signature Required/ Photo I.D. at delivery." Please track your package so you do not miss it. If it comes back to us, you will be asked to cover the shipping to ship back to you.
- (Canada) FedEx International Ground "Direct Signature requires Photo I.D. at delivery." Please track your package so you do not miss it. If it comes back to us, you will be asked to cover the shipping to ship back to you. Duties and Taxes May Apply).
- FedEx Ground -U. S. and it's territories. "Direct Signature Required/Photo I.D. at delivery." Please track your package so you do not miss it. If it comes back to us, you will be asked to cover the shipping to ship back to you.
FedEx International Economy (Outside U.S. Territories. Duties/Taxes May Apply) Insured and Direct Signature Required/ Photo I.D. at delivery time. Please track your package so you do not miss it. If it comes back to us, and you need to have it shipped back out to you, you will be asked to cover the shipping again.
Please note, Traction Concepts shipping policies and restrictions are constantly changing to keep up with our processors and couriers. We do not ship to freight/mail forwarding third party exporting businesses.
Shipping Responsibility and Delay Policy
Once your order leaves Traction Concepts' facility, it is in the hands of the courier. We are not responsible for shipping delays caused by factors such as weather, natural disasters, or localized disruptions in your area.
If your order is delayed and you wish to cancel, we must follow the courier's claims process, which can only be initiated after the 30-day waiting period required by the shipping provider. Premature claims cannot be filed, as couriers may delay deliveries for safety reasons during adverse conditions.
Refund Policy for Lost or Undelivered Packages
Full refunds will not be issued for packages that are undelivered or considered lost. Refund eligibility is subject to the courier’s claim process and resolution.