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Shipping and Returns
Please select one of the following when ordering. All orders ship "Signature Required, Photo I.D. Restricted Delivery.
 
  • USPS (United States Postal Service within the U.S. and it's territories. Ships Priority Insured and Direct Signature requires Photo I.D. at delivery time. Please track your package so you do not miss it. If it comes back to us, and you need to have it shipped back out to you, you will be asked to cover the shipping again.
  • (Canada) FedEx International Ground (Direct Signature Required. Duties and Taxes May Apply) Insured and Direct Signature requires Photo I.D. at delivery time. Please track your package so you do not miss it. If it comes back to us, and you need to have it shipped back out to you, you will be asked to cover the shipping again
  • FedEx Ground (U. S. and it's territories. Usually in 3-10 business days; Insured and Direct Signature requires Photo I.D. at delivery time. Please track your package so you do not miss it. If it comes back to us, and you need to have it shipped back out to you, you will be asked to cover the shipping again.
  • FedEx International Economy (Outside U.S. Territories. Duties/Taxes May Apply) Insured and Direct Signature requires Photo I.D. at delivery time. Please track your package so you do not miss it. If it comes back to us, and you need to have it shipped back out to you, you will be asked to cover the shipping again.

Please note, Traction Concepts shipping policies and restrictions are constantly changing to keep up with our processors and couriers. We do not ship to freight/mail forwarding third party exporting businesses.

How do I return an item?
 
Please contact customer service for more information on returning an item. One or more of these listed below will not be considered for return. Thank you.

Sept. 5, 2023- Due to the recent global Covid outbreaks, we are not accepting returns at this time.

Product Inspection and Quality Control: 
All Traction Concepts LSD Conversions are considered custom and may or may not require gear, prep even with the correct LSD Kit in hand as part of our design's proper functioning features. You may not always have a plug and play install, so if you are unsure, ask us. Each LSD Conversion is assigned it's specific application for a reason. Our team hand packages each order with care and attention to what was ordered. However, we are human and if you think you may have received the wrong part, please reach out to us. It is up to you to confirm your differential you have in your hands before ordering. 


Returns

  • Custom LSD Conversions are not returnable or refundable, except when determined by one of team professionals. Certain considerations may honor an RMA# for you to return/exchange your aftermarket product. Our LSD Conversions are specific to the product listing. Know your diff year/make/model and transmission details before purchasing.
  • Returns will not be accepted after 14 days from delivery date.
  • International orders are not returnable and final.
  • Returns will only be considered by contacting us with clear proof of error on the buyer's end of having the only other paired factory diff option. With this, an exchange may be an option. since the possibility the differential in this case, could have been swapped. Working directly with our team members to ensure you get the correct LSD Conversion for your differential will help get your exchange if considered and accepted, done in a timely matter.
  • You must contact us for your RMA# and address to ship back your item. Returns will NOT be accepted for opened or used items and a refund or return will not be considered. The returned product can not be tampered with and must be in the same sealed, new condition as you received it. You may be asked to provide photos by email.
  • If you are given an RMA# to return your product for an acceptable reason, a 30% restocking fee will be deducted from the total you paid for the product which includes 'Buyer's Remorse, changed mind and 'ordered by accident even if the order ships.
  • Shipping charges are not refunded. Shipping is paid for by the buyer. By accepting, and signing for the product, order from Traction Concepts, you agree to the terms outlined.
  • All sales are final on orders that have had a a discount and/or affiliate code used. These are not considered for returns or refunds.
  • PayPal Fees will not be refunded per PayPal's updated policies on 8/21/2023.
  • If the product packaging has been opened, seal broken or tampered with upon inspection of your authorized return, Traction Concepts has the right to refuse the refund.
  • All parts must be in new, unused, undamaged, unopened or unmodified in original packaging.


Traction Concepts LSD Conversion kits are considered custom aftermarket performance parts. It is solely the purchaser's skill and judgement to install and use these products. To ensure maximum performance, make sure you have the correct part, fitment and your LSD Kit is installed properly by a skilled technician familiar with transmission components and functions. Installing aftermarket parts could void your vehicle's warranty. Please make sure you understand your installation process.

Contact Us 

We offer one on one technical support to help you with the install if you have any fitment questions or concerns. We also offer in house installation if you send us the differential carrier.